ARK TECH INNOVATION PRIVATE LIMITED (the "Company/ARK "), operates the www.ict360.com website, is committed to respect the privacy of every person who shares information with our Company. Your privacy is important to us and we strive to take reasonable care to protect the information we receive from you.

This Privacy Policy is applicable to all our employees, customers, teacher, students and any other persons who discloses his/ her Personal Information (as defined below) to the Company.

We continuously collect and generate various data points about you. Data, by which you are identified, is termed as “Personal Data”. Personal Data does not mean information that is freely available or accessible in a public domain.

Your Privacy is of utmost importance to us and thus protection of your personal data is a key commitment from our side.

In addition, we are governed by the provisions of applicable law in India which includes the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data.

Personal Data

• Personal details (e.g. name of child / teacher, age, contact details including, address, date of birth, documents such as identity card and/or education details) provided by you to us to avail various products/services from us.
• Your details including contact no., email, profile photo, country code.

We also collect certain information either when you provide it using the Platform or Services and/or automatically as you or the Child navigate through the Platform (which may include usage details, IP address, device ID and type, your browser type and language, the operating system used by the device, access times, and information collected through cookies, web beacons and other tracking technologies). You agree that we may use such information to do internal research on our Users' demographics to better understand, protect and serve our Users.

Sharing of your Personal data:

Any Personal Data that we have access to shall never be shared without your consent.

In various processes / submission of applications / availing of product/service offerings, we even seek your explicit consent to use / share your Personal Data. In our business and operational processes, we only share the data on a partial and “need-to-know” basis to designated personnel or partners or service providers.

We will share your data with competent/ legal/statutory/regulatory agencies / authorities or partners/service providers acting on our behalf (as the case may be) in following cases:

• Only for enabling the provision of the products/services availed by you, strictly on a “need to know” basis and subject to applicable laws.
• It is directed or required by legal/regulatory / statutory / governmental authorities under applicable laws/regulations though a legally obligated request.

Usage of Your Personal Data

We may use your Personal Data in our business activities for providing our or our partners’ products/services and to perform, among other actions, the following:

• To create and maintain the account by sharing the login access
• To enable you to avail the services
• To determine the age of the child
• To send surveys or marketing communication to inform you of new products or services
• To analyse the teacher training and deliverables
• To undertake research and analytics for offering or improving our products/services
• To share with you, updates on changes to the products/services and their terms and conditions
• To operate and improve our services
• To verify your identity for us to provide products/services to you;
• To monitor and review products/services from time to time.
• For selective offers and promotions.
• To comply with all applicable laws, rules and regulations

Cookie Policy

• Please note that a “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser.
• We may use cookie and tracking technology depending on the features offered.
• No Personal Data will be collected via cookies and other tracking technology; however, if you previously provided personal data, cookies may be tied to such information.

Reasonable Security Practices and Procedures

We take various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorised access, modification or disclosure. We use latest secure server layers encryption and access control on our systems.. We have provided security measures to safeguard your app by Login/Logout option. Please do not share your login, password credential with anybody.

Contact us

You may contact us on any aspect of this policy or for any discrepancies/grievances with respect to your Personal Data, by writing to our Grievance Officer at:

ARK TECH INNOVATION PRIVATE LIMITED
A 11, Sector 4,
NOIDA – 201301 (Delhi/NCR).

Policy Review & Updates

• While we will make reasonable efforts to keep you posted on any updates to this privacy policy, to make sure that you are aware of any changes, we recommend that you review this policy periodically.
• In this policy, the words “we”, “ours” and/or “us” refer to ARK and “you” and/or “your” refer to our customers.